911 is a joke.
Things like this led the War Department and I to exercise our 2nd Amendment rights. Funny thing, she had never fired a gun before but the first time on the range her marksmanship was good enough to qualify for a concealed carry permit.
MADISON, Wis. (AP) - A former emergency dispatcher who insisted she didn't hear the screams of a college student who dialed 911 as she was being stabbed to death will be suspended for mishandling the call, officials said Friday. (Well, THAT should make the student's family happy! They can think of it everytime they visit the grave. Noted.)
Topf Wells, chief of staff for Dane County Executive Kathleen Falk, said Rita Gahagan would serve a three-day suspension without pay from her current job as a county child support clerk. (Three days? Big "whoop"!)
Gahagan (guh-HAN') was transferred out of the 911 center shortly after the incident. (Closing the barn door after the horse left comes to mind here.)
Gahagan's immediate supervisor will decide when the suspension begins.
Brittany Zimmermannn, a University of Wisconsin-Madison senior, was stabbed to death after someone broke into her apartment on April 2. Police said Zimmermann, 21, managed to call 911 from her cell phone during the attack. (Too bad she couldn't get a hold of a loaded pistol.)
Police said the call included a scream and sounds of a struggle, but Gahagan had said she heard nothing unusual when she picked up. She ended the call after repeatedly asking if there was an emergency and receiving no answer, and didn't call the number back or send police to investigate as the 911 center's policy suggested. (Maybe it was break time. Gotta keep priorities straight!)
Police arrived at the apartment more than 40 minutes later, after Zimmermann's fiance found her body and called 911. (We can presume someone other than Gahagan took this call.) The crime remains unsolved.
Kathy Krusiec, the 911 center's interim director, wrote in a disciplinary memo dated Monday that Gahagan might have confused Zimmermann's call with a 911 call from an abandoned landline that came in right after. Gahagan called that number back. (Shit, can she walk and chew gum at the same time?)
"You stated you were under the impression that it was one (and) the same incident. It has since been confirmed that these were two separate incidents," the memo said. ( Hey, someone make me smart here. Don't the 911 call centers have caller ID? That should prevent making mistakes like this, assuming the operator was smart enough to use it!)
Gahagan had requested a transfer out of the 911 center before the slaying. Wells said it was granted in mid-April.
The case has been complicated by misinformation from the call center which mistakenly told homicide investigators that Gahagan had called back Zimmermann's cell phone and two men answered. (Why do the letters "C-Y-A" come to mind here?)
The county also didn't acknowledge the existence of Zimmermann's call until a news report mentioned it nearly a month after the slaying. Joe Norwick, the center's director, had insisted Gahagan had no way of distinguishing the call from dozens of daily accidental and hang-up calls received by the center even after county officials realized someone had screamed during the call. (Again, don't these places have caller ID? Hell, our local pizza parlor has it. Everytime we place an order they're able to address us by name. No, we don't order out very often. Maybe once or twice a month to a place where the owner is notorious for driving off the help, and HE ain't the one answering. So it's a safe guess caller ID gets used. Shouldn't 911 centers have the same? I know, it's a stupid question. S'cuse me.)
Norwick has since resigned. (Small loss.)
A recording of the call has not been publicly released and a group of news organizations had sued the county under the state's open records law to obtain the recording. Dane County Circuit Judge Richard Niess ruled Monday that the call would stay secret because it could be crucial in helping investigators catch the killer. (Yeah, right! They're covering for the incompetence of the call center here.)
Wells didn't immediately return a message left after business hours at his home Friday. (Wanna bet HE has caller ID?)
My children will each be given a handgun as a housewarming gift when they leave the nest. By that time they'll be familiar with the Bernhard Goetz school of philosophy, "Better to be judged by twelve than carried by six."
5 comments:
At least you're not putting a gassed up 747 in your nest leaving chicks.
Not making any excuses for the idiot that caused all this, BUT, to my knowledge, 911 centers do not have caller ID (location) for cell phone users, at least our 911 center locally does not.
Cookie, I believe ya. My next question would be, why not?
Normal 911 calls come in on a "Land Line" which traces immediately back to the house or location. Cells phones, by their nature are mobile, and the cost to a civilian agency to acquire the state of the art equipment necessary to track a cell call from it's relay towers is extremely prohibitive. At least this is what I'm told.
I've had limited experience with having to call 911. But each time, the response was timely and effective.
In fact, one time, when my husband was suicidal and suffering from depression (post-op, brain surgery), 911 sent both a man and a woman to help us.
911 operators who don't do their job should be canned forthwith. Hire somebody who WILL do the job!
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